Frequently Asked Questions

Everything you need to know about shopping with mm2shop

How long does shipping take for my order?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.

How do I ensure I pick the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the best fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Klarna for flexible interest-free installments.

Can I track my package in real-time?

Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.

Are your materials sustainably sourced?

At mm2shop, we prioritize quality and ethics. We work closely with manufacturers who follow fair labor practices and utilize eco-friendly fabrics whenever possible.