Returns & Exchanges

At mm2shop, we want you to be completely satisfied with your purchase. If your new fashion find isn't the perfect fit, you can return or exchange any unworn items with tags attached within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare Your Package

    Securely pack your items in their original packaging, ensuring all original tags and labels remain attached to the garments.

  • 3.
    Label and Ship

    Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects your return, we will process your refund to your original payment method or ship out your exchange within 5-7 business days.